Privacy Policy

1. Who We Are

CrestWear Promotions (“we”, “us”, “our”) operates this website from Toronto, Ontario, Canada. We are committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation.

2. Information We Collect

When you submit a quote request we collect:

• Name and contact details (email, phone)
• Company name (if provided)
• Project details you share in the quote form
• Any artwork or files you upload

We also collect standard web analytics data (pages visited, browser type, referring site) through cookies. No personally identifiable information is included in analytics.

3. How We Use Your Information

• To respond to your quote request and communicate about your order
• To process and fulfil orders you place with us
• To improve our website and services
• To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Retention

We retain your contact information and order details for as long as necessary to provide our services and for a reasonable period afterward for record-keeping. You may request deletion of your data at any time by emailing us.

5. Your Rights

Under PIPEDA you have the right to access the personal information we hold about you, correct inaccuracies, and withdraw consent for non-essential processing. To exercise these rights, contact us at [email protected].

6. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.

7. Contact

Questions about this policy? Email us at [email protected].